Protecting personal privacy and the confidentiality of information    over the Internet, on the telephone, or through the office   has always been fundamental to the way we do business. This policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein “CSA Model Code”) and applicable privacy legislation.


The Chamber is accountable for all personal information under its control. The Chamber will not use personal information for any other purpose than identified at or before the time of collection.

The Chamber’s privacy officer is the Executive Director who is designated as responsible for the Chamber’s privacy policy. The privacy officer can be reached by:

Any questions about the Chamber’s handling of personal information can be directed to the privacy officer.

Purpose of Personal Information

The purpose for which the Chamber collects personal information is identified at or before the time the information is collected. The Chamber of Commerce collects personal information for the purposes of:

  • administering the Chamber’s membership and providing member services;
  • registering for Chamber events, for example lunch or dinner meetings, networking events etc.; and
  • processing and administering the above or other purposes as necessary.
  • facilitating the commercial interests of its members including marketing and cross selling


The Chamber of Commerce seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.

If you have voluntarily provided information, you have consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. As required by the CSA Model Code, the Chamber will not use personal information for any purpose other than that for which you consented. Should the Chamber require personal information for a new purpose, we will contact you to seek consent for that new use.

Safeguarding Personal Information

The Chamber respects the privacy of its members, partners, potential website visitors and internet users and protects that privacy as vigorously as possible.  Personal information is stored in electronic and physical files that are secure.  Security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to records and to equipment, including computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information transmitted via e-mail. The Chamber has no way of protecting that information until it reaches us. Once received, The Chamber makes our best efforts to ensure its security on our servers.

Accuracy of and Access to Personal Information Collected

The Chamber makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The Chamber does not routinely update personal information.

The Chamber makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on the Chamber’s Web site and in written form. Any questions about the handling of personal information by the Chamber may be raised with our privacy officer.

At the written request of an individual, he/she may view or edit their personal information as collected by the Chamber The Chamber will inform them of what personal information we have about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which the Chamber may not be able to give an individual access to the personal information about her or him held by the Chamber.  In this case the Chamber will explain the reason for this lack of access, as provided by the CSA Model Code.

To make a request, please send a letter or email addressed to our Privacy Officer at the address indicated above. In your request, please include the following information: Name, contact details, the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.

The Chamber replies to requests no later than thirty days after receipt of the request, or if we are not able to respond within this time period, will send a notice of extension. If the Chamber is not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.